Purchases · 5 sections
Effective 2 August 2026
Contact us for a duplicate charge, a successful payment that did not unlock the purchase, or a material technical failure that prevents us from delivering what was sold. We will first try to restore access promptly and will refund an eligible payment if delivery cannot be corrected.
A test-series refund request should be made within seven days of purchase and before substantial use of the series. A series is considered substantially used once multiple paid papers have been opened or attempted. Accidental purchases are reviewed using the same timing and usage checks.
A mentorship refund request should be made within seven days and before mentor assignment or the first personalised service. After mentoring has started, we will review the work already delivered, any unused portion and applicable consumer law before deciding whether a full or partial refund is due.
Email support@rankyodha.com from the address used for the purchase. Include the product, payment date, Razorpay transaction or order reference and a short explanation. Do not send card details, PINs or OTPs.
Approved refunds are sent to the original payment method. RankYodha will initiate the refund promptly, but the final credit time depends on Razorpay, your bank and the payment method. This policy does not limit refund or cancellation rights that apply under law.
